Imphal: Taking a swift action amid the alleged death of a full-term pregnant woman along with her unborn baby after hospitals reportedly denied her treatment in Imphal, Manipur government has now set up a 24×7 toll-free helpline number for any patient denied treatment by hospitals in the state.
State health and family welfare principal secretary V Vumlunmang said that to ensure that there is no denial of medical service to patients, a 24×7 helpline number has been established through State Health Agency (SHA) wherein any person denied treatment by a hospital can immediately make the distress call.
The toll-free helpline number is 1800-103-2015, he said.
Earlier, the state had also issued an order where all government and privates hospitals in the state were instructed to promptly render the medical services to all patients, both COVID-19 and non-COVID-19, coming to hospitals, especially those in emergency and time-bound cases.
In addition, the state health department has been activated a Mobile Team to monitor hospitals based in Imphal during night hours from 7 pm to 6 am and receive distress calls. This is to avoid gross medical negligence cases and save lives.
“It should be ensured that the ‘golden hour’ to save lives is not lost, meaning doctors in full PPE do not need to wait for the COVID-19 test results to provide service,” said the official.
Thursday’s heartbreaking incident has raised many eyebrows from people across walks of life in the state and many civil organisations have condemned the act and demanded a just and fair investigation over the case.
A team of inquiry committee was constituted by the government headed by medical directorate additional director (Plg) Dr H Babychand and deputy director (PH) Dr Y Premchandra as a member. The committee has asked to submit and the findings over the fateful incident in one week as on August 6.