New Delhi: The Centre has decided to reduce the resolution time of public grievances, raised on a dedicated portal, to a maximum of 30 days from the existing 45 days.
Govt cuts public grievances resolution time to 30 days
If the appeal is received from the citizen against the disposed grievance, the grievance will be treated as closed only after disposal of appeal, said an order issued by the Department of Administrative Reforms and Public Grievances (DARPG).