Only 4.8 % of Mizoram power consumers used online services during lockdown
Only 4.8 % of Mizoram power consumers used online services during lockdown|Representational Image
MIZORAM

Mizoram sees low consumer attraction in paying power bills online

Only 4.8% of Mizoram power consumers used online services during lockdown between March and June

Henry L Khojol

Aizawl: On an average, a meagre 4.8% of consumers in Mizoram used online transaction to pay their electricity bill between March and June despite the government encouraging online payment during the coronavirus induced lockdown to ensure social distancing.

There are a total of 2,59,961 consumers or power connections in the state as of January, sources in state Power and Electricity (P&E) department said.

Executive engineer (commercial) in the state P&E department, Malsawmdawngliana told EastMojo that the state government had officially launched an online transaction system in September last year to streamline payment process by integrating with various online bill payment systems and digital wallet platforms.

He said that the government encouraged online transactions to ensure not only social distance but also to ease a rush at bill counters and lessen workload.

He said that a notification encouraging online payment was issued last month.

According to Malsawmdawngliana, the rate of online transactions has considerably increased after lockdown but it is still not up to the mark as consumers are yet to familiarise with digital payment.

In January, 9,263 consumers availed of online payment system, which rose to 10,491 in February.

Online transaction rate was dropped in March and April because of closure of offices following the lockdown due to which power bills could not be issued in many areas.

In June, the number of consumers using digital payment increased to 25,639, which was a 52.49% increment over the number of online transactions in May.

This means that 9.8% of total consumers used digital payment to clear their electricity bills in June.

Malsawmdawngliana said that power bill amounting to more than Rs 2.74 crore was received through online transactions in June against Rs 88.42 lakh in January.

He said that the total online transactions amount in April was Rs 35.63 lakh, which increased to Rs 1.88 crore in May.

According to sources, the power tariff was hiked by about 6% per unit from April 1. The state government provides more than 50% subsidy to consumers.

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EastMojo
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